Privacy Policy

Introduction

Covernote Inc. ("Covernote," "we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services, including our web application and related services (collectively, the "Services").

Information We Collect

We collect several types of information to provide and improve our Services:

• Account Information: When you create an account, we collect your name, email address, company name, and other contact details.
• Submission Data: Information you submit through our Services, including insurance submissions, ACORD forms, loss histories, and related documents.
• Usage Data: Information about how you interact with our Services, such as access times, pages viewed, and features used.
• Technical Data: IP addresses, browser type, device information, and other technical identifiers.

How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain our Services
• Process and analyze insurance submissions to generate covernotes
• Improve, personalize, and expand our Services
• Communicate with you about your account and our Services
• Monitor usage and detect technical issues
• Comply with legal obligations and enforce our terms

Data Security

We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. This includes:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication measures
• Employee training on data protection practices

Data Sharing and Disclosure

We do not sell, rent, or share your personal information with third parties for their marketing purposes. We may share your information in the following circumstances:

• Service Providers: With trusted third-party service providers who assist us in operating our Services (e.g., cloud hosting, analytics).
• Legal Requirements: When required by law or to protect our rights, users, or others.
• Business Transfers: In connection with a merger, acquisition, or sale of assets.
• With Your Consent: When you explicitly authorize us to share your information.

Data Retention

We retain your information for as long as necessary to provide our Services and comply with legal obligations. When you delete your account, we will delete or anonymize your personal information unless we are required to retain it by law.

Your Rights

Depending on your location, you may have certain rights regarding your personal information:

• Access and receive a copy of your personal information
• Correct inaccurate or incomplete information
• Request deletion of your personal information
• Object to or restrict processing of your information
• Data portability
• Withdraw consent where processing is based on consent

To exercise these rights, please contact us at ryan@covernote.co.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and track information about your activity on our Services. You can control cookies through your browser settings, but disabling cookies may affect your ability to use certain features.

Third-Party Links

Our Services may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any personal information.

Children's Privacy

Our Services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on our website and updating the "Effective Date" at the top of this page. Your continued use of our Services after such changes constitutes your acceptance of the updated policy.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at: